Refund policy

Built to last. If something's wrong with your gear, message us and we'll make it right.

DAMAGED, DEFECTIVE, OR NOT WHAT YOU ORDERED

Email support@rustedsupply.com within 30 days of delivery with a photo. Repair, replacement, or full refund — your call. We cover return shipping on these.

CHANGED YOUR MIND

Send it back within 30 days of delivery, unused and in original condition. Full refund to your original payment method once it arrives. You cover return shipping.

Apparel: unworn, unwashed, tags still on.

HOW REFUNDS WORK

Once your return gets here we'll process it and email you either way. The money goes back to the card or account you paid with — usually 5 to 10 business days after that, depending on your bank.

BEFORE YOU SEND ANYTHING BACK

Email us first so we know it's coming. Returns that show up unannounced take a lot longer to sort out.

WHAT WE CAN'T TAKE BACK

Anything used on a jobsite, washed, or altered. If you're not sure, send us a photo and ask before shipping it.

Questions before you buy? Ask first — we'd rather answer than process a return.
support@rustedsupply.com